Location: Assigned in Configuration > User Management > Site Users via the "Master Role" dropdown.
The Data:
| Role Name | Scope & Definition |
| Enterprise Administrator | Highest level of security. Used to administer all parts of the application across multiple properties. Can manage feature flags and site trees,. |
| Site Manager (Admin) | The "Property Champion." Manages all site data, assets, users, and work assignments. Can view all reports but cannot change Enterprise-level configurations,. |
| Site User | Intended for administrative assistants. Can assist with data entry and managing work items but has restricted configuration access (cannot typically delete users or change site structures). |
| Mobile User | Intended for engineers/technicians who solely log into the Mobile App. Can view/complete work and rounds. Does not access the Web Portal configuration. |
| Work Requester | A role for users who solely submit requests (e.g., Front Desk). They cannot be assigned work and have limited view access. |
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