TR: Work Dispatch Logic and Auto-Assignment Rules

The Context: Location: Applies to Work Dispatch and GXP Integration workflows.

The Data:

Feature	Logic Rule
Queue Assignment	If there are available responders in the Work Dispatch queue, a new Work Request is assigned to an available responder.
No Available Responders	If there are no available responders in the queue, the task is assigned to the Default WR Assignee, even if that individual is not currently listed in the queue.
Acceptance Time	Administrators can configure an "Acceptance Time." If a dispatched task is not accepted by the assignee within this window, it automatically re-assigns to the next responder.
GXP Auto-Dispatch	Transcendent Work Orders generated from GXP (Alice) can be auto-dispatched based on Case Subtypes mapped to specific User Groups.
Conflict Errors	If you attempt to add a dispatch configuration that conflicts with an existing priority/time setting, the system will now display a clearer error message explaining the conflict.